How AI Can Help Property Factors Handle Customer Complaints Effectively
All businesses receive complaints from time to time, and whilst it’s impossible to please everyone, we can strive to ease tensions and provide support during stressful situations. Complaints often involve emotions running high, long back-and-forth exchanges, and the need to delicately balance empathy with professionalism. Just the thought of unpicking lengthy communication can bring […]
How Creating our own Property Factoring Software led to Business Success
In our previous life as property factors, we’ve always been passionate about delivering top-tier services to homeowners and ensuring that properties under our care are managed efficiently. But the traditional processes of property factoring often felt like an uphill battle, with inefficiencies, communication gaps, and avoidable frustrations slowing everything down which of course led […]
What Artificial Intelligence (AI) can do for you at work now!
using AI to make your Property Factoring job easier now! There are several AI tools that you can use today to help you manage large volumes of information and take the sting out of every day mundane property factoring tasks. Perhaps the most commonly known AI tools are Chatgpt and Gemini (previously Bard from […]
Our everyday lives have been digitally transformed. Has your relationship with your Property Factor?
Digital transformation has revolutionised nearly every aspect of our daily lives, making routine tasks more convenient, efficient, and accessible. From the moment we wake up to when we go to bed, digital technologies are seamlessly integrated into our routines, enhancing our quality of life. Think about your day… Many of us start our day with […]
Navigating the Complexities of Contractor Management
Whether it’s routine maintenance, renovations, or emergency repairs, coordinating with contractors is integral to ensuring the smooth operation of any property. And the satisfaction and safety of homeowners.
The Real Role Of Your Property Factor
Often perceived as a necessary evil and just another bill to pay, Property Factors are striving to play a vital role in maintaining the integrity, safety, and aesthetics of your built environment and help you and your neighbours live better within a thriving community.
Information transparency in property factoring
In an era where technological advancements are transforming industries and revolutionising the way businesses operate, the property factoring sector in Scotland has yet to catch up.