otagoTech was founded by former property factors who have experienced the problems and frustrations of property management first hand.
And, let’s be honest – it’s easy to see why.
Heavy workloads, poor communications, frustrated homeowners, disconnected processes, and impossible inboxes…it all adds up.
The result? Poor staff morale, high turnover, and unnecessary complaints due to homeowner uncertainty.
STRATA has been built with years of real experience in the industry, to make property management a better experience for both factors and homeowners.
Our mission is to create a property factoring industry that enhances living environments, reduces firefighting in service delivery, and empowers homeowners through transparency.
Chief Executive Officer
Our ‘Head Honcho’ Paul has extensive experience in the property factoring industry, having worked for a large prop tech company, and as a former Service Delivery Director in a prominent Scottish firm. He is passionate about delivering high-quality housing to both private homeowners and social housing tenants, and decided to combine his experience to create STRATA in response to the real-world problems he saw every day.
Paul leads the vision, strategy, and execution of STRATA, and prioritises real-world customer feedback in every stage of building our software, to ensure it solves the industry’s most pressing problems.
Commercial Director
Crawford spent the first half of his professional life selling shampoo for a living! He worked for the cosmetic giant Loreal before pivoting from retail sales to software. He then spent almost 20 years developing and delivering software management systems for Health and Safety organisations in the UK.
In 2018, Crawford swapped Health and Safety for property management, and his expertise – combined with his commitment to creating positive client experiences – has made STRATA the tool it is today.
Head Developer
Our ‘Problem Solver’ Marina has worked in several European countries, bringing an international perspective to the otagoTech team. She loves tackling complex maths problems and enjoys gaming, with a keen appetite for challenges that require logic, strategy and creative thinking.
Marina brings that same curiosity to otagoTech, helping us tackle the real-world challenges of property management. She enjoys getting to the heart of a problem and finding practical solutions that make everyday work simpler.
See what our happy customers have to say about the difference STRATA made to their roles in the property factoring industry.